{"id":11,"date":"2023-05-26T14:54:41","date_gmt":"2023-05-26T12:54:41","guid":{"rendered":"http:\/\/edocsoy.cluster027.hosting.ovh.net\/?page_id=11"},"modified":"2025-04-15T11:01:18","modified_gmt":"2025-04-15T09:01:18","slug":"remboursements_retours","status":"publish","type":"page","link":"https:\/\/dentaleducation.be\/index.php\/remboursements_retours\/","title":{"rendered":"Politique en mati\u00e8re de remboursements"},"content":{"rendered":"\n

Mise \u00e0 jour le 15 avril 2025<\/p>\n\n\n\n

    \n
  1. Parties et Objet Dental Education Asbl (le “Responsable du Remboursement”)
    Avenue Raymond Vander Bruggen 105 ; 1070 Anderlecht
    BCE \/ TVA : BE 0711.789.067
    Mail : info@dentaleducation.be<\/a>
    T\u00e9l\u00e9phone : +32 (0) 472 41 09 13<\/li>\n<\/ol>\n\n\n\n

    Autorit\u00e9 de surveillance comp\u00e9tente : INAMI<\/p>\n\n\n\n

    Dental Education Asbl \u00e9tablit la pr\u00e9sente Politique de Remboursement dont l’objet est d’informer en toute transparence les Clients du site internet h\u00e9berg\u00e9 \u00e0 l’adresse suivante : www.dentaleducation.be<\/a>, (ci-apr\u00e8s le “Site”), de la mani\u00e8re dont les remboursements sont effectu\u00e9s par Dental Education Asbl.<\/p>\n\n\n\n

    Le terme “Client” fait r\u00e9f\u00e9rence \u00e0 toute personne physique ou morale, qui ach\u00e8te ou interagit d’une quelconque mani\u00e8re avec les services propos\u00e9s sur le Site.<\/p>\n\n\n\n

    A ce titre, Dental Education Asbl d\u00e9termine tous les moyens et finalit\u00e9s techniques, juridiques et organisationnelles du traitement des demandes de remboursement des Clients. Dental Education Asbl s’engage \u00e0 cet effet \u00e0 prendre toutes les mesures n\u00e9cessaires pour garantir un traitement des demandes de remboursement conforme \u00e0 la loi applicable.<\/p>\n\n\n\n

      \n
    1. Traitement des demandes de remboursement L’achat de services sur le Site par les Clients pourra entra\u00eener la demande de remboursements. Le traitement de ces demandes par Dental Education Asbl en sa qualit\u00e9 de Responsable du Remboursement, sera conforme \u00e0 la loi applicable et aux conditions \u00e9nonc\u00e9es dans la pr\u00e9sente politique.<\/li>\n\n\n\n
    2. Finalit\u00e9 du traitement des demandes de remboursement Conform\u00e9ment aux r\u00e9glementations applicables, les finalit\u00e9s du traitement des demandes de remboursement sont communiqu\u00e9es au Client et sont les suivantes :<\/li>\n\n\n\n
    3. assurer l’ex\u00e9cution des services propos\u00e9s et convenus sur le Site;<\/li>\n\n\n\n
    4. assurer le contr\u00f4le de l’ex\u00e9cution des services propos\u00e9s ;<\/li>\n\n\n\n
    5. traiter les demandes de remboursement en temps opportun et de mani\u00e8re efficace ;<\/li>\n\n\n\n
    6. r\u00e9pondre aux questions du Client li\u00e9es au remboursement ;<\/li>\n\n\n\n
    7. r\u00e9aliser des statistiques afin d’am\u00e9liorer le Site internet, les services propos\u00e9s et l’organisation interne de fonctionnement ;<\/li>\n\n\n\n
    8. am\u00e9liorer la qualit\u00e9 du Site et des produits et\/ou services propos\u00e9s par le Responsable du Remboursement ;<\/li>\n\n\n\n
    9. permettre une meilleure gestion financi\u00e8re et administrative.<\/li>\n\n\n\n
    10. Politique de remboursement Dental Education Asbl offre un remboursement complet si une demande de remboursement est faite au moins 30 jours avant la date de d\u00e9but du service achet\u00e9. Si une demande de remboursement est faite moins de 30 jours avant la date de d\u00e9but du service, aucun remboursement ne sera effectu\u00e9, sauf dans des circonstances exceptionnelles et \u00e0 la discr\u00e9tion de Dental Education Asbl.<\/li>\n\n\n\n
    11. Annulation \u2013 Congr\u00e8s International : Toute annulation par le Client de sa participation au \u00ab Congr\u00e8s International \u00bb entra\u00eenera, m\u00eame en cas de raison m\u00e9dicale ou de force majeure, l\u2019application de frais d\u2019annulation \u00e9quivalant \u00e0 100 % du prix total du voyage.<\/li>\n<\/ol>\n\n\n\n

      Toutes les demandes de remboursement doivent \u00eatre soumises par \u00e9crit \u00e0 info@dentaleducation.be<\/a>. Les demandes de remboursement seront trait\u00e9es dans un d\u00e9lai de 30 jours \u00e0 compter de la r\u00e9ception de la demande.<\/p>\n\n\n\n

      Dental Education Asbl se r\u00e9serve le droit de modifier la pr\u00e9sente politique de remboursement \u00e0 tout moment, et il est de la responsabilit\u00e9 du Client de v\u00e9rifier r\u00e9guli\u00e8rement cette politique pour prendre connaissance de tout changement.<\/p>\n","protected":false},"excerpt":{"rendered":"

      Mise \u00e0 jour le 15 avril 2025 Autorit\u00e9 de surveillance comp\u00e9tente : INAMI Dental Education Asbl \u00e9tablit la pr\u00e9sente Politique de Remboursement dont l’objet est d’informer en toute transparence les Clients du site internet h\u00e9berg\u00e9 \u00e0 l’adresse suivante : www.dentaleducation.be, (ci-apr\u00e8s le “Site”), de la mani\u00e8re dont les remboursements sont effectu\u00e9s par Dental Education Asbl. […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"0","ocean_second_sidebar":"0","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"0","ocean_custom_header_template":"0","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"0","ocean_menu_typo_font_family":"0","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"0","footnotes":""},"class_list":["post-11","page","type-page","status-publish","hentry","entry","owp-thumbs-layout-horizontal","owp-btn-normal","owp-tabs-layout-horizontal","has-no-thumbnails","has-product-nav"],"acf":[],"yoast_head":"\nPolitique en mati\u00e8re de remboursements - 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